Refund Policy

Overview

Consensus AI is a digital service that provides access to AI-powered consensus building tools. Due to the nature of digital services where value is delivered immediately upon purchase, we generally do not offer refunds.

No Refund Policy

• Once credits are purchased and used, they are non-refundable.
• Unused subscription time is not refundable upon cancellation.
• You may cancel your subscription at any time, but you will not receive a refund for the remaining period of your current billing cycle.

Exceptions

We may issue refunds in the following circumstances:

• Extended service outage: If our service is unavailable for more than 72 consecutive hours due to issues on our end.
• Duplicate charges: If you were charged multiple times for the same purchase due to a billing error.
• Unauthorized charges: If charges were made without your authorization, please contact us immediately.

How to Request a Refund

If you believe you qualify for an exception, please contact us:

• Email: support@consensus-ai.dev
• Include your account email address
• Include the transaction ID or receipt number
• Describe the reason for your refund request

We will review your request and respond within 5 business days.

Cancellation

You can cancel your subscription at any time from your account settings. Upon cancellation:

• Your subscription will remain active until the end of your current billing period.
• You will continue to have access to all features until that date.
• No further charges will be made after cancellation.